Frequently Asked Questions

Buy wholesale, sell retail. You make the difference.
General Questions
What’s this about?
arrow icon
Why did you build this?
arrow icon
How do I join?
arrow icon
Membership
What are the requirements?
arrow icon
What is the best way to communicate with you?
arrow icon
Operations
Are there any minimums I have to meet when I or my clients place an order?
arrow icon
Can I buy from some of your vendors below Designer Net?
arrow icon
Can I get a quote prior to placing an order?
arrow icon
Can I get samples?
arrow icon
Can I show product from any of your vendors?
arrow icon
Do I have to pay taxes on anything that sells through SideDoor?
arrow icon
Is there a limit to the number of products I can show?
arrow icon
What about custom product?
arrow icon
Do I need to submit a PO to SideDoor or to the Vendor?
arrow icon
Do you handle correspondence with clients prior to purchase?
arrow icon
I already have an account with some of your vendors. Can I still order directly through them?
arrow icon
What if I want to show products from a vendor not on your list?
arrow icon
Does this integrate with my Project Management Software or Quickbooks?
arrow icon
How can I use this to sell to my social media followers?
arrow icon
What if I don't have a website?
arrow icon
Shipping
Do you mark up freight, shipping, or handling?
arrow icon
Do you mark up product above the vendors’ Designer Price?
arrow icon
What happens if an order arrives damaged?
arrow icon
How are damages in transit handled?
arrow icon
How are returns handled?
arrow icon
What if my client isn't ready for the delivery?
arrow icon
The Money
How much does this cost?
arrow icon
How do I make money?
arrow icon
How does SideDoor make money?
arrow icon
How does the commission payment work?
arrow icon
Who pays the credit card processing fee?
arrow icon
Will I receive a 1099 from SideDoor?
arrow icon

Explore Stories

Learn how others used SideDoor to be successful

How a Busy Mom and Designer Increased her E-Design profits by 100%
Case Study 1
How a Busy Mom and Designer Increased her E-Design profits by 100%
Case Study 2
How a Busy Mom and Designer Increased her E-Design profits by 100%
Case Study 3
How a Busy Mom and Designer Increased her E-Design profits by 100%
Case Study 1
How a Busy Mom and Designer Increased her E-Design profits by 100%
Case Study 2
How a Busy Mom and Designer Increased her E-Design profits by 100%
Case Study 3

Want to learn more?

Reach out to our team to learn more about SideDoor

Book a consultation

Get the 411 on all SideDoor has to offer
Book Today

Find us on instagram